{"id":164,"date":"2026-05-15T14:08:07","date_gmt":"2026-05-15T14:08:07","guid":{"rendered":"https:\/\/geotrend.app\/seo\/?page_id=164"},"modified":"2026-05-15T14:08:07","modified_gmt":"2026-05-15T14:08:07","slug":"politica-de-reembolso-e-cancelamento","status":"publish","type":"page","link":"https:\/\/geotrend.app\/seo\/pt\/politica-de-reembolso-e-cancelamento\/","title":{"rendered":"Pol\u00edtica de Reembolso e Cancelamento"},"content":{"rendered":"<article style=\"font-family: sans-serif; line-height: 1.6; color: #333; max-width: 800px; margin: auto; padding: 20px;\">\n<h2>Pol\u00edtica de Reembolso e Cancelamento<\/h2>\n<p><em>\u00daltima Atualiza\u00e7\u00e3o: Maio de 2026<\/em><\/p>\n<p>No GeoTrend (Haysoft IT), esfor\u00e7amo-nos por fornecer servi\u00e7os transparentes aos nossos utilizadores. Sendo uma plataforma SaaS (Software as a Service), as nossas pol\u00edticas de cancelamento e reembolso s\u00e3o estritamente regidas pelos seguintes termos.<\/p>\n<h3>1. Cancelamento da Subscri\u00e7\u00e3o<\/h3>\n<p>Pode cancelar a sua subscri\u00e7\u00e3o mensal ou anual a qualquer momento atrav\u00e9s do painel de defini\u00e7\u00f5es da sua conta, sem custos adicionais. Ap\u00f3s o cancelamento, a sua subscri\u00e7\u00e3o permanecer\u00e1 ativa at\u00e9 ao final do seu ciclo de fatura\u00e7\u00e3o atual, permitindo-lhe acesso total \u00e0s funcionalidades do seu plano. Nenhum encargo adicional ser\u00e1 cobrado no seu m\u00e9todo de pagamento ap\u00f3s o cancelamento.<\/p>\n<h3>2. Pol\u00edtica de Reembolso Limitada<\/h3>\n<p>O GeoTrend fornece conte\u00fado digital instant\u00e2neo e an\u00e1lise de dados. Por conseguinte, a nossa pol\u00edtica de reembolso \u00e9 estritamente limitada:<\/p>\n<ul>\n<li><strong>Falhas T\u00e9cnicas:<\/strong> Os pedidos de reembolso s\u00f3 s\u00e3o avaliados nos primeiros <strong>7 dias<\/strong> ap\u00f3s a compra inicial, e exclusivamente nos casos em que a nossa plataforma apresente uma falha t\u00e9cnica persistente que impe\u00e7a a presta\u00e7\u00e3o do servi\u00e7o e que n\u00e3o possa ser resolvida pela nossa equipa de suporte num prazo razo\u00e1vel.<\/li>\n<li><strong>Exclus\u00e3o por Utiliza\u00e7\u00e3o do Servi\u00e7o:<\/strong> Se acedeu a ferramentas premium, iniciou qualquer an\u00e1lise de website, visualizou relat\u00f3rios de visibilidade de IA ou descarregou ficheiros gerados (por exemplo, JSON-LD, LLMs.txt), o servi\u00e7o \u00e9 considerado totalmente entregue e consumido. <strong>Nenhum reembolso ser\u00e1 emitido nestas circunst\u00e2ncias.<\/strong><\/li>\n<li><strong>Renova\u00e7\u00f5es de Subscri\u00e7\u00e3o:<\/strong> As renova\u00e7\u00f5es autom\u00e1ticas de planos mensais ou anuais n\u00e3o s\u00e3o reembols\u00e1veis sob circunst\u00e2ncia alguma. \u00c9 da sua exclusiva responsabilidade cancelar a sua subscri\u00e7\u00e3o antes da pr\u00f3xima data de renova\u00e7\u00e3o, caso n\u00e3o pretenda continuar.<\/li>\n<\/ul>\n<h3>3. Restri\u00e7\u00f5es T\u00e9cnicas e Avisos Legais<\/h3>\n<p>N\u00e3o nos responsabilizamos se um website de destino n\u00e3o puder ser analisado devido a restri\u00e7\u00f5es externas, tais como mecanismos de bloqueio de bots, ferramentas anti-scraping, firewalls, prote\u00e7\u00f5es de CDN (por exemplo, Cloudflare, Akamai) ou regras do ficheiro robots.txt. N\u00e3o ser\u00e3o concedidos reembolsos ou cr\u00e9ditos por an\u00e1lises incompletas causadas por estas limita\u00e7\u00f5es do pr\u00f3prio website.<\/p>\n<h3>4. Direitos dos Consumidores da UE e Exce\u00e7\u00e3o ao Direito de Livre Resolu\u00e7\u00e3o<\/h3>\n<p>De acordo con as leis de prote\u00e7\u00e3o do consumidor da Uni\u00e3o Europeia, o direito de livre resolu\u00e7\u00e3o de 14 dias n\u00e3o se aplica a servi\u00e7os digitais e software se a execu\u00e7\u00e3o tiver sido iniciada com o consentimento pr\u00e9vio e expresso do consumidor. Ao realizar a sua primeira an\u00e1lise ou aceder a relat\u00f3rios premium, voc\u00ea reconhece que renuncia ao seu direito de livre resolu\u00e7\u00e3o.<\/p>\n<p>Para pedidos de reembolso e esclarecimentos, contacte a nossa equipa de suporte atrav\u00e9s de <a href=\"mailto:support@geotrend.app\">support@geotrend.app<\/a> enviando uma descri\u00e7\u00e3o detalhada do problema. Os pedidos aprovados s\u00e3o normalmente processados num prazo de 5 a 10 dias \u00fateis.<\/p>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolso e Cancelamento \u00daltima Atualiza\u00e7\u00e3o: Maio de 2026 No GeoTrend (Haysoft IT), esfor\u00e7amo-nos por fornecer servi\u00e7os transparentes aos nossos utilizadores. Sendo uma plataforma SaaS (Software as a Service), as nossas pol\u00edticas de cancelamento e reembolso s\u00e3o estritamente regidas pelos seguintes termos. 1. Cancelamento da Subscri\u00e7\u00e3o Pode cancelar a sua subscri\u00e7\u00e3o mensal ou anual &#8230; <a title=\"Pol\u00edtica de Reembolso e Cancelamento\" class=\"read-more\" href=\"https:\/\/geotrend.app\/seo\/pt\/politica-de-reembolso-e-cancelamento\/\" aria-label=\"Read more about Pol\u00edtica de Reembolso e Cancelamento\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-164","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Reembolso e Cancelamento - GEO Trend - Artificial Intelligence Optimization<\/title>\n<meta name=\"description\" content=\"Pode cancelar a sua subscri\u00e7\u00e3o mensal ou anual a qualquer momento atrav\u00e9s do painel de defini\u00e7\u00f5es da sua conta, sem custos adicionais.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/geotrend.app\/seo\/pt\/politica-de-reembolso-e-cancelamento\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Reembolso e Cancelamento - 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